No
Topic
Discription
Stakeholder interest
Governance/Economic
1
"Corporate Governance and
Ethical Management"
Shareholder rights, investor relations, the responsibilities of the Board of Directors, the independence and professional qualifications of Board members, anti-corruption risk assessments, management mechanisms, and ethical business codes.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned<br>
2
Regulatory Compliance
Compliance with relevant regulations, addressing any legal issues, and conducting regular internal legal education.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
3
Compliance with relevant regulations, addressing any legal issues, and conducting regular internal legal education.
Service quality, efficiency, customer satisfaction, and the availability of proper service channels.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
4
Product Innovation
Product development, R&D investment, intellectual property, and sustainable design aimed at reducing environmental impact.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
5
Economic Performance
Economic performance, including revenue, profit, indirect economic impacts, tax policies, and relevant risk management.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
6
Information Security and Privacy Protection
Policies and measures for information security, risk control, and confidentiality to ensure transaction and system security as well as customer privacy.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
7
Risk Management
Identification and control of operational risks, including risk monitoring, early warning systems, crisis management, and opportunities for improvement.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
8
Sustainable Supplier Management
Incorporating ESG factors into supplier risk assessments and conducting regular evaluations to ensure sustainable procurement.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
Environment
9
Energy and Resource Management
Strategies and measures to improve energy efficiency, conserve resources, and recycle materials such as water, electricity, and raw materials.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
10
Green Procurement
Policies to reduce material consumption, promote the use of renewable or recyclable materials, and avoid conflict minerals.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
11
Emissions Management
Plans and management strategies for reducing greenhouse gas emissions and air pollutants.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
12
Climate Change Response
Managing climate-related risks and opportunities, adopting TCFD frameworks, and implementing energy-saving measures.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
13
Water Resource Management
Strategies and management practices for water usage, including consumption and discharge status, as well as measures to conserve water, improve efficiency, and conduct related risk analyses.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
14
Hazardous Materials and Waste Management
Strategies for managing hazardous substances and waste, as well as measures to reduce their generation.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
15
Biodiversity
Considering biodiversity changes during operations to maintain the stability of local ecosystems.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
Social
16
Labor Rights
Policies and due diligence related to human rights, covering issues such as non-discrimination, child labor, prevention of harassment and abuse, freedom of employment, and diversity.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
17
Talent Attraction and Retention
Employee recruitment and turnover, along with competitive compensation and benefits.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
18
Talent Recruitment and Development
Investments in talent development and growth, such as industry-academia collaboration and internship programs.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
19
Employee Diversity and Equal Opportunities
Promoting workforce diversity and inclusion, ensuring equal pay for equal work, and supporting related initiatives.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
20
Occupational Safety and Health
Ensuring a safe working environment, promoting employee health, implementing measures to prevent occupational accidents (including work-related injuries and diseases), managing safety protocols, and preventing infectious diseases.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned
21
Community Engagement
Contributions to cultural and educational promotion, community development, and support for underprivileged groups.
Highly Concern Concerned Neutrally Concerned Less Concerned No Concerned